I’m writing this on a flight from Newark to London. I was meant to be on a flight from Washington to London yesterday. Except, United Airlines. This isn’t the story of my delay, my frantic and ultimately futile cab ride across North Carolina, or even my discovery that the United Airlines full tagline is “Fly the Friendly Skies… ‘cause the ground staff are just plain rude”. For that saga, maybe visit my Facebook page where you can see updates of my excursions to various East Coast airports while my mum comments in bewilderment, my husband attempts to keep me chipper and my boss uses social media to inform me he won’t be approving my expenses… I digress. I was in the US as part of a global project. A big, bold, multi-cultural transformation project with huge potential to revolutionise the organisation I work in. Exciting in itself, right? But also exciting because of the diversity of our fabulous team – East Coast, West Coast, Mid-West and Southern Americans. Canadians, Brits, Fren